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Desktop Support Specialist

Company: VirtualVocations
Location: Lincolnwood
Posted on: November 15, 2024

Job Description:

A company is looking for a Desktop Support professional to provide technical assistance and support to remote clients.



Key Responsibilities

Interface with end users to resolve complex system issues and provide technical guidance
Coordinate installation, movement, and changes of integrated equipment and systems
Maintain documentation of systems software and hardware, and recommend process improvements


Required Qualifications

Ability to work with remote clients
Experience troubleshooting printers and network issues
Familiarity with Dell BIOS menu and One Time Boot menu
Knowledge of Microsoft Office 365 applications and application installation/repair
Experience with rebuilding Windows profiles and backing up data

Keywords: VirtualVocations, Bartlett , Desktop Support Specialist, Other , Lincolnwood, Illinois

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