Bilingual Call Center Specialist

Company: VirtualVocations
Location: Lincolnwood
Posted on: November 7, 2024

Job Description:

A company is looking for a Call Center Specialist - Remote - Part-Time (22.5 Hours) - Bilingual REQUIRED (Spanish/English).

Key Responsibilities

Provide quality customer service to internal staff and external patients
Manage calls by scheduling appointments and transmitting messages to the clinical team
Answer questions regarding medication refills while maintaining confidentiality

Required Qualifications and Education

Bilingual in English and Spanish
Associate's Degree OR Medical Assistant Certification + 1 Year Experience
Experience in a Call Center or busy phone system
Electronic appointment scheduling experience
Remote workers must live and work in the United States and have reliable high-speed Internet

Keywords: VirtualVocations, Bartlett , Bilingual Call Center Specialist, Other , Lincolnwood, Illinois

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