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Community Support Associate

Company: VirtualVocations
Location: Racine
Posted on: November 7, 2024

Job Description:

A company is looking for a Community Support Associate to engage with and grow online communities.



Key Responsibilities:

Engage with users on Discord, Reddit, and social media platforms
Create and organize community content and events to encourage participation
Serve as the first point of contact for customer support inquiries and troubleshoot issues



Required Qualifications:

Proven experience growing online communities, particularly on Discord and Reddit
Extensive experience with 3D modeling
Familiarity with customer support tools, especially Zendesk
Knowledge of social media management and community growth strategies
Tech-savvy with the ability to quickly learn new tools and platforms

Keywords: VirtualVocations, Bartlett , Community Support Associate, Other , Racine, Illinois

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