Senior Technical Analyst
Company: Dovel Technologies, Inc
Location: Chicago
Posted on: November 8, 2024
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Job Description:
Directly support the ERP technical environment on a day to day
basis including performing and leading solution analysis, design,
development, coding, testing, implementation, maintenance and
documentation of the Financial systems.Performs and leads new
development, system updates, modifications, and documents
application and technical modifications in a multi-tier software
environment.Performs code reviews and recommends improvements.
Works specifically as a senior systems analyst for the Financials
Enterprise Applications team and generally for other software
system applications as assigned.Performs or assists with
application administration tasks as required. Supports the
application of required patches, maintenance releases, and
applicable compliance requirements.Performs technical development
with peers and assists with project requirements and system
initiatives and status reporting.In the absence of the Financial
Systems Manager, acts on their behalf as required. Interacts
directly with internal customers to troubleshoot issues and seek
resolution.Is available as needed for system issues that occur
during normal duty hours and off duty hours during critical
processing.Collaborates with team members, DBAs, System
Administrators, Network and Cybersecurity staff and software
vendors as appropriate to coordinate, plan, solve problems,
etc.Maintains high skill level and expertise with assigned software
tools. Exercises proven software development methods and practices
to ensure quality delivery of products and services.Keeps
Financials packaged software up to date, including completing
retrofit for maintenance releases and all phases of technical
updates.Keeps abreast of technological changes and innovations in
the field.Help functional departments identify and solve their most
critical data, reporting, and analytical challenges.Responsible for
ensuring a quality and cost effective solution is provided.
Provides World Class Customer Service with an emphasis on courtesy.
Takes action to solve problems quickly.Alerts higher level
supervisor, or proper point of contact for help when problems
arise.Collaborate with functional analysts and business users to
understand system requirements and translate them into technical
specifications. Design, develop, and modify ERP package
applications.Adhere to best practices and maintain upgrade path
policies.Integrate ERP package applications with other systems,
databases, and third-party applications using tools like Web
Services and APIs.Identify performance bottlenecks, optimize code,
and tune applications for enhanced efficiency and
responsiveness.Analyze and resolve technical issues, defects, and
bugs within the ERP package applications. Provide timely and
effective solutions to ensure system stability.Conduct thorough
code reviews to ensure code quality, consistency, and adherence to
established standards.Create and maintain technical documentation,
including design specifications, configuration guides, and process
flow diagrams.Provide second and third level technical support for
ERP package application interfaces and modules.Support third-party
system interfaces.What You Will Need:
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Keywords: Dovel Technologies, Inc, Bartlett , Senior Technical Analyst, IT / Software / Systems , Chicago, Illinois
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