Bakery Department Team Trainer

Company: Whole Foods Market
Location: Madison
Posted on: November 4, 2024

Job Description:

The Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. They work in partnership with Team Leadership, Store Trainer, Team Member Services Generalists, and other qualified Team Members. The Team Trainer supports the high-quality, timely completion of New Member Connections for New Members and supports Global, Regional, and department-specific training.Key Responsibilities:

• Deliver and complete new and ongoing store and team training programs.
• Coordinate New Member training during their first four shifts.
• Facilitate team-specific operational training for Team Members.
• Act as a role model for constant food safety, sanitation procedures, and occupational safety.
• Train Team Members on customer service standards and look for opportunities to provide timely feedback.
• Train Team Members on new products, their differentiation, sales tactics, and department placement.
• Consistently practice and model proper care, use, and maintenance of all team equipment and PPE.Shared Responsibilities:
  • Arrive to workstation on time, appropriately groomed, and dressed according to Whole Foods Market's Dress Code policy.
  • Provide excellent customer service, address customer needs quickly and effectively, and model suggestive selling techniques.
  • Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Maintain a clean and sanitary working and shopping environment; maintain equipment in accordance with Whole Foods Market's cleanliness and safety standards.Key Skills:
    • Comfortable speaking with small and large groups and inspiring others.
    • Capable of teaching others in a constructive and positive manner.
    • General computer skills and basic knowledge of software applications (MS Office Suite).
    • Working knowledge of Whole Foods Market's learning systems.Shared Skills:
      • Strong communication skills and willingness to work as part of a team.
      • Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
      • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
      • Passion for high-quality foods and the mission of Whole Foods Market.Requirements:
        • 6 months of Whole Foods Market experience (or equivalent retail training experience).
        • Ability to lift 50 pounds.
        • Standing/walking 6-8 hours in an 8-hour workday.
        • Ability to work in wet and/or cold environments.
        • Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Keywords: Whole Foods Market, Bartlett , Bakery Department Team Trainer, Human Resources , Madison, Illinois