Director of Process Improvement
Company: VirtualVocations
Location: Aurora
Posted on: November 6, 2024
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Job Description:
A company is looking for a Director of Process Improvement &
Operational Excellence.
Key Responsibilities
Lead business process improvement initiatives to enhance
operational efficiency and customer satisfaction
Develop and maintain a program for assessing effectiveness and
communication regarding process improvements
Facilitate Lean improvement workshops and provide coaching on Lean
principles to staff and management
Required Qualifications
Bachelor's degree in a related field (Business Administration,
Healthcare, Engineering, etc.)
8 years of experience in healthcare, with 4 years in a management
role
Understanding of health plan operations, including claims
processing and customer service
Experience in designing and delivering operational improvement
solutions
LEAN certification and/or Lean Six Sigma Black Belt preferred
Keywords: VirtualVocations, Bartlett , Director of Process Improvement, Executive , Aurora, Illinois
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